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Question: At what point in my planning should I call Seminars by FNBR?
Answer: As soon as possible. Seminars by FNBR’s Advisors can help you with filling out paperwork and have a reputation for asking important questions that impact the success of your event. There are many checkpoints along the way that our Seminar Advisors are trained to identify; helping you to achieve a successful seminar.
Question: How many invitations should I mail?
Answer: Based on our experience, several factors need to be considered when deciding how many invitations should be mailed. These factors include: room capacity, group dynamics, driving distance and commute time, and which invitation you prefer. A rule-of-thumb for an average room is 4,000 invitations per seminar date/time. Even with this average, you will want to test different invitations to find which invitation works the best in your area, and with your message.
Question: Can you help me with the content (text) of my invitation?
Answer: We have a "Seminar Content Worksheet" designed to help with the invitation content. Whether you need help with a bullet point, or the entire invitation, our worksheet can help. Please contact a Seminar Advisor for more information.
Question: Can you help me avoid Postal delays?
Answer: If your invitations are being mailed via Standard Mail (bulk mail), we do offer drop shipments - at no extra cost to you in most areas. Drop shipments take much of the delay out of the bulk mail postal process. Please call a Seminar Advisor to see if this service is available for your next seminar mailing. FNBR nor the US Postal Service guarantees mail delivery times.
Question: What forms of payment do you accept?
Answer: We accept American Express, MasterCard, Visa, Discover & Allianz Producer Perks. If paying by check, we recommend that it be sent overnight with an A.M. delivery if your seminar is a rush.
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Question: Can I add my photo or logo?
Answer: Yes, you can add your photo and/or logo to the large postcards 1 and to all of the letter/ticket and wedding-style invitations.
You'll need to email us the photo/logo in high resolution, preferably at 300 dpi at actual size.
1 There may be a small cost incurred for adding your photo/logo to the large postcard invitations.
Question: Can I get a printout of the list for follow-up and/or telemarketing purposes?
Answer: Yes, you can receive a paper copy of the mailing list. There is a small fee for this, and it must be ordered at the time of your order. See note two questions down.
Question: Can I get a copy of the database?
Answer: Yes, you can receive an electronic copy on disk, CD or via email. There is a small fee for this, and it must be ordered at the time of your order. File formats include Excel, dBASE, Comma Separated Values, Access and more. See note in next question.
Question: Can you remove phone numbers that are on the National Do Not Call Registry from my list, disk, CD or email?
Answer: Yes. Seminars by FNBR can “scrub” or omit those phone numbers that appear on the Do Not Call Registry from your list, disk or email. Please read and complete our “Output Phone Numbers” form. NOTE: You must have a valid SAN (Subscription Account Number) as assigned by the FTC. We do not accept any liability for phone numbers, their use, nor any subsequent updates to the Registry. Call a Seminar Advisor for more information, or if you need help obtaining a SAN number.
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Question: How long will it take for the prospects to receive my invitation?
Answer: Please Note - These are generalized guidelines and will vary based on location within the USA, time of year, etc. The USPS states that First Class Mail should take 1-3 days, and Presort Standard Mail (bulk mail) should take 2-9 days. The “days” are those days in which the USPS is delivering mail. We mail the small postcards as First Class Mail, and give them to the USPS at least 14-days prior to your earliest seminar date. We mail the other invitation styles as Presort Standard Mail, and give them to the USPS at least 21-days prior to your earliest seminar date. Please discuss any changes you require to these mail dates with your Seminar Advisor. Also ask about our Drop Shipment feature for Standard Mail only.
Question: What should I do if changes need to be made to my proofs?
Answer: Make any needed changes on your proofs and fax them back to 813.988.8422. If necessary, call your Seminar Advisor to discuss the changes as soon as possible. DO NOT SIGN the proof if changes need to be made. Sign the proof only after all changes are made and you are 100% satisfied with the text.
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